FAQ

FAQ At Vapor Knights USA, LLC we want to make sure all your questions about placing an order are answered. Please read over our FAQ page. If you still have questions please let us know by contacting us via our contact us page. Vapor Knights USA is your premier Online Vape Shop.

 

What are the delivery charges for orders from the Online Shop?

We ship all items via USPS Priority by default. That puts most shipments to your door step within 3-5 business days.

Which payment methods are accepted in the Online Shop?

We accept most major credit cards, Bitcoin, Lite Coin, Etherum, and also PayPal for payment. All items must be paid in full before shipment of products.

How long will delivery take?

In most cases 3-5 business days. If there is any issues we will contact you. Sometimes we do see addresses that do not show up on the system. We will verify the address before shipment to ensure you get your item. If we can’t verify shipping address we will refund the order in full.

How secure is shopping in the Online Shop? Is my data and credit card protected?

We use the latest in encryption SSL processing. We also do other fraud checks to ensure a smooth process for our customers. This includes matching the IP address with the billing address. Checking to make sure the shipping address is not a ship forwarder company. This prevents overseas frauds. We only sell to US based customers. We do not ship overseas unless it is US Military personnel. We will ship to US military installations wherever they are in the world. We also have McAfee that ensures virus free and malware free site along with their offer of $100,000 identity theft insurance. Check our site in real time using the McAfee Seal along the footer and right side of every page on the site.

What exactly happens after ordering?

We receive your order in our system. We verify payment and shipping address. After that we prepare item to be shipped via USPS.

Do I receive an invoice for my order?

Yes we send an invoice with all orders.