We accept Master Card, Visa, American Express, and PayPal Payments
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site place an order fill out a form response to a survey subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,
Users may, however, visit our Site anonymously.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Sites, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
Vapor Fiend collects and uses Users personal information for the following purposes:
- To improve customer service Your information helps us to more effectively respond to your customer service requests and support needs.
- To personalize user experience We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To process transactions, We may use the information Users provide about themselves when placing an order only to provide service in that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To administer a content, promotion, survey or other Site feature To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails
How we protect your information
Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
Vapor Fiend values our customers. You are why we are in business. Vapor Fiend policies are as follows:
- Refunds – You have 30 days from time of purchase to contact us regarding a request for a refund. Once we receive the item you want to refund we will expedite the refund.
- Exchanges – If you prefer us to do an exchange on an item that you are not happy with just contact us within 30 days from purchase date.
- Cancellations – You can cancel an order as long as it has not shipped yet. Once it has shipped it becomes a refund order. Thus you follow those instructions for a full refund.
Your acceptance of these terms
Vapor Knights USA, LLC
945 McKinney St. Suite 416 Houston, TX 77002
Last updated Dec 4th, 2017